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Revelo support

Here to help you
keep the good stuff.

For help with Revelo, your purchase, or a restoration that has not gone the way you hoped, send us a note. Revelo is made by one person, so you will get a considered reply rather than an instant one — usually within two working days.

EMAIL

Get in touch

hello@revelophoto.com

Tell us what happened, your Mac model and macOS version, and attach a screenshot if it helps explain the problem. Please do not send personal photographs unless they are genuinely necessary to answer your question.

RELEASE

When Revelo arrives

Revelo is not on the Mac App Store yet. Email us and we will tell you the day it is — one message, and we delete your address afterwards.

PURCHASES

Mac App Store purchases

Purchases, billing and refunds are handled by Apple. Once Revelo is released, you will be able to restore a previous purchase from the purchase screen inside the app, on any Mac signed in to the same Apple Account.

PRIVACY

Your photos stay private

Revelo processes photographs on your Mac. There is no account to recover and no cloud library to manage. The Privacy Policy has the full detail, and this guide explains what on-device restoration actually means.